Eco Smok Vape Store

Age Verification

Age Restriction and Verification Policy

It is illegal to sell electronic cigarette products to individuals under 18.

To comply with age restriction laws, we use your provided personal information to conduct age verification checks through two trusted verification providers, ensuring the highest level of security and compliance.

  1. Primary Verification with OneID
    For age-restricted products or services, you consent to us sharing your information with OneID and third-party identity data providers to facilitate age verification. This consent is required for OneID to verify that you meet the minimum age and identity standards set by UK legislation. OneID may retain necessary data for future verifications, and they apply rigorous security measures, regularly reviewing retained data to ensure it is held only as long as needed. For details on how OneID manages data, please visit their website: www.oneid.co.uk.

If the age verification process is unsuccessful, we may request additional proof, such as passport or driving license details, to manually verify your age against the relevant database. If you prefer not to provide this information, we can cancel and refund your order.

Verification Process Instructions

  • You will receive an email from OneID with a verification link. Please check your junk folder if you do not see it.
  • You may verify your age using options like Mobile Phone, Credit or Debit Card, UK Driving Licence, CitizenCard, National Database, or Electoral Roll.
  • Verifying with your mobile phone number is usually the fastest method. Alternatively, follow prompts to complete verification with your chosen method.
  • Once verified, your order will be processed and dispatched. Future orders will not require re-verification if you log into your account and your information remains unchanged.

For details on how we handle data, please see the data protection section in our Terms and Conditions.

Note: Failing age verification may delay your order. For assistance, please contact our customer service at 0161 459 7517 - Mon-Fri 10am till 6pm or info@ecosmok.com.

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              Terms & Conditions

              You must be 18 years of age and have a valid credit card to purchase from us. As a responsible retailer, Eco Smok Store ensures that no sales are made to minors. We perform a one-time age verification via our partner, One_ID. Vapesway reserves the right to cancel any transaction if it believes products are being purchased for a minor.

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